FAQ

Frequently Asked Questions (FAQ)

1. How long does delivery take?
Orders are usually delivered within 1–2 business days depending on your location.

2. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on ALL products.

3. How can I track my order?
Once your order is shipped, you may receive tracking details via email or SMS if available.

4. What if I receive a damaged or incorrect product?
If you receive a damaged or wrong item, please contact us within 48 hours of delivery and our team will assist you.

5. How can I contact customer support?
You can contact our support team anytime at velmixootrading@gmail.com and we will respond within 24 hours.